SHIPPING POLICY
At Plum Furniture, we are committed to delivering exceptional handcrafted furniture to your doorstep. We understand that shipping custom-made furniture can be complex and costly due to the uniqueness of each item. To ensure transparency and fairness in our shipping process, we have established the following shipping policy:
SHIPPING CHARGES
Crating, shipping and brokerage charges are not included in the original price of our furniture. Since each piece is custom-made and unique, it is challenging to determine shipping costs in advance.
After your furniture item is crafted and ready for shipment, we will calculate the shipping cost based on size, weight, destination, and any special shipping requirements.
Shipping charges must be paid before the furniture is dispatched for delivery.
You will receive an invoice for the shipping cost, and payment can be made through the provided payment methods.
SHIPPING COST ESTIMATION
To provide a shipping cost estimate, please get in touch with our customer support team before or during the order placement process.
We work with reputable shipping providers to obtain the most accurate cost estimate based on your requirements.
SHIPPING TIMEFRAMES
The time required for shipping will vary based on your location, selected shipping method, and the complexity of the furniture piece.
We will provide an estimated delivery date once the shipping arrangements have been made.
INTERNATIONAL SHIPPING
For international orders, please be aware of any applicable customs duties or taxes. These additional costs are the recipient's responsibility.
At Plum Furniture, we are dedicated to delivering your custom-made furniture with the utmost care and professionalism. We understand the importance of this investment in your home and strive to make the shipping process as smooth and transparent as possible. If you have any questions or require further assistance regarding shipping, please don't hesitate to contact our customer support team. Your satisfaction is our priority.